Privacy Policy

This policy explains what personal information BayZel collects and how we use it.

What we collect

• Details you give us when you order or create an account: name, mobile number, email address and delivery address.
• Your order history and the messages you send us.
• A small session cookie that keeps your cart, wishlist and sign-in working.

How we use it

• To process, confirm and deliver your orders, and to contact you about them.
• To provide your account, order history, saved addresses and wishlist.
• To reply to your messages.

Payments

We accept cash on delivery, so we never ask for or store card numbers or mobile banking PINs.

Who we share it with

We share your name, phone number and address with delivery partners only to deliver your order, and payment details with our payment provider only to process your payment. We do not sell your information.

Your choices

You can update your profile and addresses in your account at any time. To ask for a copy of your data or for it to be deleted, contact us.